Where Compassionate Aged Care Meets Connection

We provide in-home Aged Care services and care for you like our own family – helping you live your best life

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2 elder person with young man in the middle
Disability Support – Together, Breaking Barriers and Building Futures

We offer personalised disability support services, ensuring improved health, wellbeing, and quality of life.

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Advocating Today, Impacting Forever

We advocate for and support a fair and inclusive community where everyone can achieve their optimum potential regardless of culture, ability, or age. We are the Voices for Justice, we are the Champions of Change.

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Diversity is Our Strength, Inclusion is Our Future

Honoring Every Journey, Welcoming Every Soul.

At ADEC your diversity is celebrated.

Join our Support Worker Team today.

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More Than a Career – A Calling

Work for a purpose – Join our compassionate and dedicated team today to make a difference

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Four Decades of Driving Change, One Life at a Time.

Services

ADEC’s Mission and Vision

ADEC’s Mission

We advocate for and support one fair and inclusive community in which all people can achieve their optimum potential regardless of culture, ability, or age.

ADEC’s Vision

To be the leader in innovative advocacy, disability and aged care services to multicultural Victoria.

Why Choose ADEC?

We Speak Your Language

At ADEC we celebrate diversity. We have bilingual staff that can speak over 33 different languages. We provide free translation services, so you know exactly what is happening when we assist you.

Compassionate and Qualified Team

Our team is highly qualified and regularly trained. We are a compassionate group, committed to equality, and driven by making a positive impact. We understand the importance of cultural nuances and personal preferences for care.

Decades of Experience

ADEC has served the community for over 42 years as a not-for-profit. Today we service a very large number of ethnic communities with the widest range of support services.

Advocates For Change

We believe that everyone deserves to be treated with dignity and respect, and we work tirelessly to advocate for and create positive change in the disability and aged care sectors.

Testimonials

Our client testimonials reflect our commitment to exceeding expectations and positively impacting their lives.

Review Stars
“A big thank you to Mary located at the South Morang. Mary, our case manager, is reliable, honest and caring….
Home Care Package Client
Review Stars
“It was a great support. Finally, somebody is listening. You kept checking with me if everything is ok, kept following…
Advocacy Client
Review Stars
“Just wanted to thank Megan for all she does. She is a great plan manager. You have been very professional…
Plan Management client
Review Stars
“Feeling blessed to be part of this caring group and ADEC is such a wonderful organisation. They always ask what…
Social Support Group Client
Review Stars
“I am so happy with Lakhveer as my Aged Care Case Manager. She is so lovely, so concerned about my…
Home Care Package Client
Review Stars
“I was excited as I have never had my artwork displayed in a public exhibition. I have been to see…
Community Development Program Client
Review Stars
“It makes me want to do more artwork”
Community Development Program Client
Review Stars
“Amazing session it really helped me release emotions, thank you so much”
Community Development Program Client
Review Stars
“I think that the workshops are a great initiative for women to help them connect with other women and also…
Community Development Program Client
Review Stars
“I am really thankful for the program for someone like me who is on low income and looking for free…
Community Development Program Client
Review Stars
“Celeste was working as an advocate to help my family member to access several support services. She assisted us to…
Advocacy Client
Review Stars
“I am very happy with the service of ADEC. The staff was incredibly friendly, attentive and kind. I appreciate the…
Advocacy Client
Review Stars
“I was talking to Shukrullah the supervisor who speaks farsi, I was really appreciative of Faiths work and she was…
Advocacy Client
Review Stars
“I just wanted to take the opportunity to say a big thank you to Deborah for all of her assistance…
Advocacy Client
Review Stars
“ADEC staff knows her stuff and genuinely cares and is passionate about getting her clients the very best outcomes”.
Advocacy Client
Review Stars
“It was a great support. Finally, somebody is listening. You kept checking with me if everything is ok, kept following…
Advocacy Client
Review Stars
“I just wanted to provide some feedback on my father’s Aged Care Case Manager, Roshani.  We are all very happy…
Aged Care Client
Review Stars
“l would like to say that we are very happy with Roshani, ADEC’s Aged Care Case Manager. She has been…
Aged Care Client
Review Stars
“Asma has been my Aged Care Case Manager for the past year. She has always been a very responsible and…
Aged Care Client
Review Stars
“I wanted to take a moment to express my heartfelt appreciation for the incredible work you have done as a…
Aged Care Client
Review Stars
“From the beginning, your kindness and compassion have been evident. You have shown a genuine interest in mum’s well-being, listening…
Aged Care Client
Review Stars
“I want to express my deepest gratitude for your unwavering support and the positive difference you have made in our…
Aged Care Client
Review Stars
“Thank you for your outstanding case work and for being a source of strength and guidance. Your efforts have made…
Aged Care Client
Review Stars
“Samantha is a breath of fresh air to us both. I knew from day one that she would be different…
Aged Care Client
Review Stars
“I and my wife strongly appreciate the work of our case manager – Roshani. For her sincerity in her work…
Aged Care Client
Review Stars
“A big thank you to Mary located at the South Morang. Mary our case manager is reliable, honest and caring….
Aged Care Client
Review Stars
“We are very fortunate and blessed to have an organisation such as ADEC. I unhesitatingly congratulate ADEC on their excellent…
CHSP Client
Review Stars
“The system work is very efficiently. Taxis have been punctual, very clean, with the drivers being courteous, polite and with…
CHSP Client
Review Stars
“Thanks Chuye for all your fantastic work with my daughter. I am definitely grateful for such a great outcome after…
NDIS Appeals Client
Review Stars
“I just wanted to take the opportunity to say a big thank you to Deborah for all of her assistance…
NDIS Appeals Client
Review Stars
“I wanted to say a very big thank to Thelma for all of your support during the intake process. You…
NDIS Appeals Client
Review Stars
“I would like to express my sincere appreciation for  Megan’s exceptional patience, understanding, and support.”
Plan Management Client
Review Stars
“Megan consistently goes above and beyond to assist with any challenges I encounter, and I am truly grateful to have…
Plan Management Client
Review Stars
“I would like to let you know that Megan always assists me well. Very professional. She goes above & beyond…
Plan Management Client
Review Stars
“Michael is a wonderful person to have on your Team. He is always professional and often goes above and beyond….
Plan Management Client
Review Stars
“Just wanted to thank Megan for all she does. She is a great plan manager. You have been very professional….
Plan Management Client
Review Stars
“I am writing to express my heartfelt gratitude for your invaluable assistance throughout our AAT appeal process. We received our…
NDIS Appeals Client
Review Stars
“Dear Marnie, We want to thank you for your support and encouragement throughout our long journey. Everything you have done…
NDIS Appeals Client
Review Stars
“Our Care Coordinator, Ljiljana is very friendly, very polite and helpful each time I speak with her. We are very…
Care Coordination Client
Review Stars
“Since I work with ADEC,  Ljiljana and Rikky has helped me so much and supported me at all times. I…
Care Coordination Client
Review Stars
“I am  very happy with ADEC and their Care Coordination service. I am also happy with Ljiljana-my case manager, she…
Care Coordination Client
Review Stars
“I am pleased with ADEC services in general and with Youssef’s case manager Ljiljana. My case manager goes above  and…
Care Coordination Client
Review Stars
“Alison and Rikky from the ADEC Care Coordination Team have been fabulous, always so communicative and compassionate in their approach…
Care Coordination Client
Review Stars
“I joined ADEC’s social support group 26 years ago, that gave me the opportunity to express my problems in my…
Social Support Group Client
Review Stars
“On behalf of the Chinese carer group, I would like to express our sincere gratitude to ADEC’s group activities management…
Social Support Group Client
Review Stars
“We are very fortunate and blessed to have an organisation such as ADEC. I unhesitatingly congratulate ADEC on their excellent…
CHSP Client
Review Stars
“I am incredibly grateful for the assistance you provide with transport. It has been a tremendous help, especially since I…
CHSP Client
Review Stars
“Thank you ADEC for the amazing transport service that you have provided for Peter the past year and the kindness…
CHSP Client
Review Stars
“Support worker arrived on time and very well presented, she was very professional and kind to my mum which was…
CHSP Client
Review Stars
“We had support worker start last Friday to do 2 hours cleaning each fortnight here in Greensborough. I wanted to…
CHSP Client
Review Stars
“Support worker arrived on time and very well presented, she was very professional and kind to my mum which was…
CHSP Client
Review Stars
“Coming to the program is important to me, its fun, silly, creative with lots of learning, brings back childhood memories,…
Flexible Service Response Social Group Client
Review Stars
“It’s a place to learn and have fun, keeps me going on with life, mentally I love coming, the group…
Flexible Service Response Social Group Client
Review Stars
“It’s helpful for my client to engage with other people, I also feel that I belong in the group as…
Flexible Service Response Social Group Client
Review Stars
“The group is important with my problems , it is so much fun and learning new things, people are friendly.”
Flexible Service Response Social Group Client
Review Stars
“It’s a very healthy environment, happy people, you feel encouraged by others and supported, the groups makes you feel good,…
Flexible Service Response Social Group Client
Review Stars
“Besides Kerry being fantastic facilitator she  is committed, funny, caring, supportive  etc, an asset to this kind of programme, I…
Flexible Service Response Social Group Client
Review Stars
“I think that the workshops are a great initiative for women to help them connect with other women and also…
Flexible Service Response Social Group Client
Review Stars
“Coming here makes me happy, I was told at school I’m not good at art but now I love it.”
ArtAbility Client
Review Stars
“I was excited as I have never had my artwork displayed in a public exhibition. I have been to see…
ArtAbility Client
Review Stars
“I was a bit nervous but excited at the same time.”
ArtAbility Client
Review Stars

“A big thank you to Mary located at the South Morang. Mary, our case manager, is reliable, honest and caring. She always takes the time to answer any questions and follow up anything needed, nothing is a problem. We highly recommend ADEC because of her, we use them for NDIS and Aged Care.”

Home Care Package Client
Review Stars
“It was a great support. Finally, somebody is listening. You kept checking with me if everything is ok, kept following up, and you helped us get what we needed. You’re very supportive. You’ve done a great job, thank you so much for all you have done”.  
Advocacy Client
Review Stars
“Just wanted to thank Megan for all she does. She is a great plan manager. You have been very professional and have amazing communication. Thanks for all you do for me. You’re always happy to assist me when you can.”  
Plan Management client
Review Stars

“Feeling blessed to be part of this caring group and ADEC is such a wonderful organisation. They always ask what we need and take action to give us what is required in activities”

Social Support Group Client
Review Stars

“I am so happy with Lakhveer as my Aged Care Case Manager. She is so lovely, so concerned about my husband and I. She is very gentle with me on the phone and is always very helpful. I am so lucky to have her helping me with all the things I need and attending to my requests promptly. I have recommended ADEC to many of my friends and will continue to do so because they are so helpful and good at what they do”

Home Care Package Client
Review Stars
“I was excited as I have never had my artwork displayed in a public exhibition. I have been to see it a few times now, it is well set up”
Community Development Program Client
Review Stars
“It makes me want to do more artwork”
Community Development Program Client
Review Stars
“Amazing session it really helped me release emotions, thank you so much”
Community Development Program Client
Review Stars
“I think that the workshops are a great initiative for women to help them connect with other women and also to gain awareness about the different community support services available. It provides a safe platform where women feel comfortable to discuss any issues or concerns”
Community Development Program Client
Review Stars
“I am really thankful for the program for someone like me who is on low income and looking for free activities to attend where I can meet other people and learn about health and wellbeing”
Community Development Program Client
Review Stars
“Celeste was working as an advocate to help my family member to access several support services. She assisted us to apply for NDIS services for my child, helped us with social housing application priority list, registered my child with disability into special developmental school, helped my wife to access disability carers payment and allowance from Centrelink and obtained our Medicare cards. We are very happy for the supports Celeste provided for each member of our family. Celeste is not only the advocate of my son; she was like my senior case manager and she supported us like a family member. On behalf of my family. I would like to appreciate her for those incredible supports she provided for us. That has changed our life significantly.”
Advocacy Client
Review Stars
“I am very happy with the service of ADEC. The staff was incredibly friendly, attentive and kind. I appreciate the service and highly recommended ADEC to anyone looking for advocacy. The service was helpful for me.”
Advocacy Client
Review Stars
“I was talking to Shukrullah the supervisor who speaks farsi, I was really appreciative of Faiths work and she was helping me a lot. She was helping me further than her responsibilities and I was very grateful and admiring her job and the work she was doing for me. I have to thank her because she was a great help. ADEC helps people with no expectation, and I really admire that organization.”
Advocacy Client
Review Stars
“I just wanted to take the opportunity to say a big thank you to Deborah for all of her assistance and brilliant advocacy skills in helping to secure an NDIS plan that will finally meet my daughter needs.”
Advocacy Client
Review Stars
“ADEC staff knows her stuff and genuinely cares and is passionate about getting her clients the very best outcomes”.
Advocacy Client
Review Stars
“It was a great support. Finally, somebody is listening. You kept checking with me if everything is ok, kept following up, and you helped us get what we needed. You’re very supportive. You’ve done a great job, thank you so much for all you have done.”
Advocacy Client
Review Stars
“I just wanted to provide some feedback on my father’s Aged Care Case Manager, Roshani.  We are all very happy with her professional approach to offering the best service and her dedication to following up as promised. Roshani has definitely exceeded our expectations by keeping up informed at all times with regards to items and services. She is also trying to help my mother apply for the care she desperately needs. Please pass on our many thanks to Roshani.”
Aged Care Client
Review Stars
“l would like to say that we are very happy with Roshani, ADEC’s Aged Care Case Manager. She has been a wonderful help to mum and we look forward to continuing with her”
Aged Care Client
Review Stars
“Asma has been my Aged Care Case Manager for the past year. She has always been a very responsible and caring person. She is quite responsive and interactive. She always tries her best to make me feel cared for and listen to and does her best to provide and attend to my medical and social needs. She is always in contact with me on regular basis and tries her best to accommodate my needs. Her character and care are her best acid as she always makes me feel that I am an important client not just a number. She always tries to stay abreast of my medical, psychological, and social state and cares for my well-being. I’m very happy and thanking God for sending her to me as my case manager.”
Aged Care Client
Review Stars
“I wanted to take a moment to express my heartfelt appreciation for the incredible work you have done as a Case Manager of my mum. Your dedication, support, and guidance have made a tremendous impact on my mum’s life, and we are truly grateful.”
Aged Care Client
Review Stars
“From the beginning, your kindness and compassion have been evident. You have shown a genuine interest in mum’s well-being, listening to her concerns, and providing valuable advice. Your expertise and attention to detail have been instrumental in handling my mum’s case with utmost care and professionalism.”
Aged Care Client
Review Stars
“I want to express my deepest gratitude for your unwavering support and the positive difference you have made in our life. Your kindness and dedication as a case worker are truly commendable, and I am fortunate to have had you by our side.”
Aged Care Client
Review Stars
“Thank you for your outstanding case work and for being a source of strength and guidance. Your efforts have made a lasting impact, and I am grateful beyond words.”
Aged Care Client
Review Stars
“Samantha is a breath of fresh air to us both. I knew from day one that she would be different from those we had in the past. Not only is she professional but also caring and very supportive. My wife and I wanted you to know how happy we are to be looked after by Sam”.
Aged Care Client
Review Stars
“I and my wife strongly appreciate the work of our case manager – Roshani. For her sincerity in her work and the good service she does in addition to her wisdom all we can say that Roshani is a good person. She is different and a good face of ADEC. May god bless you all and thank you.”
Aged Care Client
Review Stars
“A big thank you to Mary located at the South Morang. Mary our case manager is reliable, honest and caring. She always takes the time to answer any questions and follow up anything needed, nothing is a problem. We highly recommend ADEC because of her we use them for NDIS and Aged Care.”
Aged Care Client
Review Stars
“We are very fortunate and blessed to have an organisation such as ADEC. I unhesitatingly congratulate ADEC on their excellent work and vision.”
CHSP Client
Review Stars
“The system work is very efficiently. Taxis have been punctual, very clean, with the drivers being courteous, polite and with my disability most helpful!”.
CHSP Client
Review Stars
“Thanks Chuye for all your fantastic work with my daughter. I am definitely grateful for such a great outcome after 2 years of trying.”
NDIS Appeals Client
Review Stars
“I just wanted to take the opportunity to say a big thank you to Deborah for all of her assistance and brilliant advocacy skills in helping to secure an NDIS plan that will finally meets my daughter needs. She knows her stuff and genuinely cares and is passionate about getting her clients the very best outcomes.”
NDIS Appeals Client
Review Stars
“I wanted to say a very big thank to Thelma for all of your support during the intake process. You were so kind and helpful and really supported me through the process. A very big thank you! You are great at what you do”
NDIS Appeals Client
Review Stars
“I would like to express my sincere appreciation for  Megan’s exceptional patience, understanding, and support.”
Plan Management Client
Review Stars
“Megan consistently goes above and beyond to assist with any challenges I encounter, and I am truly grateful to have her assistance.”
Plan Management Client
Review Stars
“I would like to let you know that Megan always assists me well. Very professional. She goes above & beyond to help me. She even helped me with my guide dog Zabrina & outstanding bills that needed to be dealt with on her day off yesterday. I really do appreciate all that she does for me. She’s a great plan manager”.
Plan Management Client
Review Stars
“Michael is a wonderful person to have on your Team. He is always professional and often goes above and beyond. He is a truly wonderful asset.”
Plan Management Client
Review Stars
“Just wanted to thank Megan for all she does. She is a great plan manager. You have been very professional. You have been very professional and amazing communication. Thanks for all you do for me. You’re always happy to assist me when you can”.
Plan Management Client
Review Stars
“I am writing to express my heartfelt gratitude for your invaluable assistance throughout our AAT appeal process. We received our NDIS plan on September 5, 2024, and we truly appreciate all your hard work and dedication. Your guidance was crucial in achieving this outcome, and we are very grateful for everything you’ve done for us. Thank you once again for your assistance.”
NDIS Appeals Client
Review Stars
“Dear Marnie, We want to thank you for your support and encouragement throughout our long journey. Everything you have done for us has been above and beyond and greatly appreciated. With our very best wishes”
NDIS Appeals Client
Review Stars
“Our Care Coordinator, Ljiljana is very friendly, very polite and helpful each time I speak with her. We are very happy with her.”
Care Coordination Client
Review Stars
“Since I work with ADEC,  Ljiljana and Rikky has helped me so much and supported me at all times. I am thankful to them for understanding me specially cause I am not fluent with English and it is hard for me to speak and understand specifically if a person speaks fast. Thanks to Ljiljana who always make sure to clear things up to me so I can understand well, I really appreciate her speaking slowly to me and help me understand things and getting it right. I am really grateful for all help and support I have.”
Care Coordination Client
Review Stars
“I am  very happy with ADEC and their Care Coordination service. I am also happy with Ljiljana-my case manager, she always is here for me, listens to me and what I need and support me at all times with all. I am so pleased with my support worker, Gabriel who has shown to be super helpful to me every time.”
Care Coordination Client
Review Stars
“I am pleased with ADEC services in general and with Youssef’s case manager Ljiljana. My case manager goes above  and beyond and understands Youssef’s needs and always support him the best. I  found ADEC very helpful and supportive, this was not the case back in my country and I am very  happy how ADEC supports Youssef. I will recommend ADEC to my friends as a very good, caring and reliable provider.”
Care Coordination Client
Review Stars
“Alison and Rikky from the ADEC Care Coordination Team have been fabulous, always so communicative and compassionate in their approach with my mother in law. We must commend them for the service they provide. We must also acknowledge the excellent support workers who have come to help her.  We have been so grateful for the support from ADEC and have only wonderful praises for your team.”
Care Coordination Client
Review Stars
“I joined ADEC’s social support group 26 years ago, that gave me the opportunity to express my problems in my own language and helped me to not feel lonely anymore. The Social Support Program also helps me to understand my rights, access information and services, to have a better life.”
Social Support Group Client
Review Stars
“On behalf of the Chinese carer group, I would like to express our sincere gratitude to ADEC’s group activities management team for providing us with the wonderful opportunity for a three-day excursion from April 26th to April 28th. Your generous funding to support our carer group is greatly appreciated. Your contribution not only brought us joy but also greatly benefited our physical and mental well-being. It will undoubtedly have a positive impact on our future caregiving work. Furthermore, your support not only affects the individuals we assist but also uplifts our entire Chinese community. I would like to commend Shiv ,the group activities coordinator and Mr. Cheng ,the group activities facilitator, especially Mr. Cheng, for his exceptional support throughout the excursions. Mr. Cheng demonstrated extraordinary patience and enthusiasm, assisting the entire carer group with his efforts and dedication.”
Social Support Group Client
Review Stars
“We are very fortunate and blessed to have an organisation such as ADEC. I unhesitatingly congratulate ADEC on their excellent work and vision”
CHSP Client
Review Stars
“I am incredibly grateful for the assistance you provide with transport. It has been a tremendous help, especially since I have a hip problem that makes using public transport difficult. Your service has made a significant difference and has been incredibly helpful and convenient for me. Thank you so much”
CHSP Client
Review Stars
“Thank you ADEC for the amazing transport service that you have provided for Peter the past year and the kindness that we have experienced through booking transport for Peter when required.”
CHSP Client
Review Stars
“Support worker arrived on time and very well presented, she was very professional and kind to my mum which was very pleasing.”
CHSP Client
Review Stars
“We had support worker start last Friday to do 2 hours cleaning each fortnight here in Greensborough. I wanted to say she was wonderful and did a thorough job and we would like to continue to have her clean the house.”
CHSP Client
Review Stars
“Support worker arrived on time and very well presented, she was very professional and kind to my mum which was very pleasing.”
CHSP Client
Review Stars
“Coming to the program is important to me, its fun, silly, creative with lots of learning, brings back childhood memories, discussion topics are helpful, staff always help.”
Flexible Service Response Social Group Client
Review Stars
“It’s a place to learn and have fun, keeps me going on with life, mentally I love coming, the group and people are very good.”
Flexible Service Response Social Group Client
Review Stars
“It’s helpful for my client to engage with other people, I also feel that I belong in the group as I’m able to express my feelings.”
Flexible Service Response Social Group Client
Review Stars
“The group is important with my problems , it is so much fun and learning new things, people are friendly.”
Flexible Service Response Social Group Client
Review Stars
“It’s a very healthy environment, happy people, you feel encouraged by others and supported, the groups makes you feel good, the association very important, I am able to come out of my comfort zone.”
Flexible Service Response Social Group Client
Review Stars
“Besides Kerry being fantastic facilitator she  is committed, funny, caring, supportive  etc, an asset to this kind of programme, I love all the different cultures, abilities and ages of participants we are all made to feel welcome and safe in the space.”
Flexible Service Response Social Group Client
Review Stars
“I think that the workshops are a great initiative for women to help them connect with other women and also to gain awareness about the different community support services available. It provides a safe platform where women feel comfortable to discuss any issues or concerns”
Flexible Service Response Social Group Client
Review Stars
“Coming here makes me happy, I was told at school I’m not good at art but now I love it.”
ArtAbility Client
Review Stars
“I was excited as I have never had my artwork displayed in a public exhibition. I have been to see it a few times now, it is well set up.”
ArtAbility Client
Review Stars
“I was a bit nervous but excited at the same time.”
ArtAbility Client

Workshops/ Events Calendar

Upcoming Events, Workshops, and Expos. Come and join us!

Women’s Empowerment Workshops 2025. Hume
Women’s Empowerment Workshop
10:00 AM – 12:00 PM, Thursdays, 24th April to 5th June 2025
Women’s Empowerment Workshops 2025. Hume
Chinese High Needs Support Group
Social Support Groups
2nd Tuesday, 3rd Friday and 1st Friday of each month
Chinese High Needs Support Group
Turkish High Needs Support Group
Social Support Groups
3rd Wednesday, 2nd Wednesday and 4th Wendesday of each month
Turkish High Needs Support Group

News/ Blogs

Find newsletters, blogs, articles, information of interest, and our latest news. Click here!

How to Change Your NDIS Plan Manager: Find the Right Provider for Your Needs
27 Mar 2025

Selecting the right NDIS plan manager is an important step in making the most of your NDIS funding. If you’re currently with a plan manager but feel they’re not the right fit, you might be wondering about the process of switching to a new NDIS plan manager. In this guide, we’ll walk you through key factors to consider when choosing the best plan manager and the steps involved in making a change if needed.

Meryem’s story – finding care, friendship, and independence with ADEC’s Home Care Package services
19 Feb 2025

Meryem is 75 years old and originally from Turkey. She has always been independent, but as Alzheimer’s Dementia gradually made everyday tasks more difficult, she found herself relying more on her daughter-in-law, Hediye and her support worker Songul. Meryem and Songul developed a bond that extended far beyond care. Having a support worker who shares her cultural background has been a source of comfort for Meryem.

Meet Sam – Our ADEC Aged Care Case Manager with a big heart
04 Feb 2025

This month, we’re delighted to share the story of one of our incredible team member, Sam, an Aged Care Case Manager whose compassion, dedication, and expertise shines through in her work every day.

Contact Us

Frequently Asked Questions

The National Disability Insurance Scheme (NDIS) is Australia’s ground-breaking national initiative designed to support people with disabilities. It provides direct funding to eligible individuals, enabling them to enjoy more quality time with family and friends, increased independence, access to new skills, job opportunities, community involvement, and an overall enhanced quality of life. The NDIS also facilitates connections to essential community services, including healthcare providers, community groups, sports clubs, support groups, libraries, and educational institutions. Additionally, it offers comprehensive information about the support available from each state and territory government. The NDIS has positively impacted the lives of over 500,000 Australians, including approximately 80,000 children with developmental delays, ensuring early interventions for better lifelong outcomes.

Selecting the right service provider is crucial. The government subsidises your chosen provider to organise a tailored package of care services to suit your individual needs. Given the diversity in care requirements, there are four Home Care Package levels, each with varying funding amounts addressing basic to high care needs.

Package Levels:

Level 1: Basic care needs

Level 2: Low care needs

Level 3: Intermediate care needs

Level 4: High care needs

Your assigned package level depends on your unique needs. Collaborate with your chosen provider to assess your care requirements and strategically allocate your package funding. Your service provider will efficiently coordinate and manage your services on your behalf. For more information, please visit https://www.myagedcare.gov.au/help-at-home/home-care-packages

Home Care Packages play a crucial role in enhancing the quality of life for the elderly. These packages provide tailored support, from practical daily assistance to specialised care, allowing individuals to age gracefully in the comfort of their homes. 

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