What should I know about the new Support at Home if I am an existing Home Care Package client?

  • There will be no changes to your package and funds. Any funds you haven’t used (unspent funds) from your Home Care Package by 1 July will move with you.
  • Your aged care funding will be managed based on a quarterly budget.
  • When you have used up any unspent funds, you will only be able to carry over up to $1,000 of the new funding into the next quarter.
  • If you are currently paying any income-tested care fee, your contributions won’t change.
  • If you currently don’t pay an income-tested care fee, you won’t be asked to pay any fees in the future.
  • Providers like ADEC will no longer charge separate package management or administration fees. Instead, these costs will be included in the rates providers charge for their services, so you can expect these to increase.
  • Care management fees will be capped at 10% of your package funds.
  • Equipment or home modifications are no longer funded out of your package. These will be provided under a different scheme. However, you must use any unspent funds first.