How does your organisation ensure the safety and well-being of NDIS participants?

Our organisation strictly adheres to the NDIS Safeguards, which are in place to protect participants from harm, abuse, neglect, or exploitation. These safeguards are integral to upholding your right to safety and receiving quality services from NDIS providers and workers. The Australian Consumer Law also ensures your right to be treated fairly and receive accurate information when purchasing goods and services. This law entitles you to cancel faulty services and seek repairs, replacements, or refunds when necessary.