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FAQ

While CHSP funding is intended to support individuals in maintaining their independence and safety at home, there are certain restrictions and limitations on how the funding can be used. CHSP funding cannot be used for services that fall outside the scope of the program or for services that are already covered under other government-funded programs.

Applying for CHSP services involves a straightforward process that begins with a face to face assessment of your eligibility and needs. Here’s how to apply for CHSP:

  1. Check Your Eligibility: Ensure that you meet the eligibility criteria based on your age and level of need.
  2. Apply through My Aged Care: Access the My Aged Care website or call the My Aged Care contact centre to initiate the application process.
  3. Complete the Assessment: Undergo an aged care assessment conducted by either the Regional Assessment Service (RAS) to determine your eligibility and specific needs. MAC will be in contact to start this process.
  4. Develop a Support Plan: If approved for CHSP services, the assessor will work with you to develop a personalised home support plan tailored to your needs and goals.
  5. Choose ADEC as your Service Provider: Use the My Aged Care Service Finder to find available providers in your area. Choose ADEC as your trusted CHSP service provider.
  6. Organise Our Services: Once you have chosen ADEC as your service provider, we will work with you to arrange the services you require. .
  7. Review and Adjust:  We will regularly review your support plan and services to ensure they continue to meet your needs and goals.

By following these steps, you can initiate the process of accessing ADEC’s CHSP services and begin receiving the support you need to maintain your independence and well-being at home.

Fees are reviewed annually and are subject to change. All services are arranged and approved in consultation with you. The services you receive are based on your assessed needs and the established goals in your Care Plan. Call our team today to find out more about your co-contribution payment.

 

 

  • You are an Australian aged 65 or over
  • 50 or over for Aboriginal or Torres Strait Islander peoples
  • Have functional limitations and need assistance
  • You must be registered with My Aged Care to avail these services.

To register yourself with My Aged Care, please call 1800 200 422 or contact our ADEC team for support.

  • Transport– help to get out and about into the community such as attending medical appointments, shopping or visiting family and friends.
  • Domestic assistance– General house cleaning such as vacuuming, mopping, and cleaning the bathroom.
  • Personal care– help with bathing or showering, dressing, hair care, and going to the toilet.
  • Social Support Groups Program– helps reduce loneliness by creating strong connections and offering fun activities. Click here to learn more