FAQ

If you’re between the ages of 9 and 65, the National Disability Insurance Scheme (NDIS) is accessible to you with the assistance of a local area coordinator. They can guide you through the NDIS application process, help you understand the system, and connect you with other government and community supports. On the other hand, if you have a child younger than 9, an early childhood partner is the key support figure. Early childhood partners not only provide assistance to children before applying for the NDIS but also assess whether the NDIS is suitable for the child, keeping families informed about the eligibility process. This age-specific approach ensures tailored support structures for individuals and families at different stages of life.

To ascertain your eligibility for the National Disability Insurance Scheme (NDIS), consider the following criteria:

• Citizenship/Visa Status: You must be an Australian citizen or hold a Permanent or a Special Category visa.
• Age Range: Eligibility is applicable to individuals aged between 9 and 65.
• Disability Criteria: To qualify, you should have a permanent and significant disability.

This straightforward checklist helps you understand the basic requirements for NDIS eligibility. Ensure that you fulfil these criteria to access the support provided by the NDIS. For more information please visit Am I eligible | NDIS

To access  NDIS disability support , follow these steps:

Check if you’re eligible for NDIS  support services.

If you believe you are eligible and wish to apply, you can make a verbal application by calling the NDIS at 1800 800 110 .

Complete an  Access Request Form  and submit it to the NDIS.

If you require assistance with the application process, please reach out to your local area coordinator, early childhood partner, or NDIA office. ADEC will gladly offer you some advice however please note that we are unable to make an application on your behalf.

Our organisation strictly adheres to the NDIS Safeguards, which are in place to protect participants from harm, abuse, neglect, or exploitation. These safeguards are integral to upholding your right to safety and receiving quality services from NDIS providers and workers. The Australian Consumer Law also ensures your right to be treated fairly and receive accurate information when purchasing goods and services. This law entitles you to cancel faulty services and seek repairs, replacements, or refunds when necessary.

You have the freedom to transition from one NDIS provider to another, provided you adhere to any applicable termination periods or cancellation fees associated with your current provider’s services. Please contact us if you want advice and assistance on transitioning your services to ADEC.

The National Disability Insurance Scheme (NDIS) is Australia’s ground-breaking national initiative designed to support people with disabilities. It provides direct funding to eligible individuals, enabling them to enjoy more quality time with family and friends, increased independence, access to new skills, job opportunities, community involvement, and an overall enhanced quality of life. The NDIS also facilitates connections to essential community services, including healthcare providers, community groups, sports clubs, support groups, libraries, and educational institutions. Additionally, it offers comprehensive information about the support available from each state and territory government. The NDIS has positively impacted the lives of over 500,000 Australians, including approximately 80,000 children with developmental delays, ensuring early interventions for better lifelong outcomes.