Work That Matters, Purpose That Inspires

A Rewarding Career awaits

As an Advocate, you will be responsible for delivering high-quality, person-centred individual advocacy for people with disability from culturally and linguistically diverse (CALD) communities.

As an Advocate, you will be responsible for delivering high-quality, person-centred individual advocacy for people with disability from culturally and linguistically diverse (CALD) communities. The role includes case work, systemic advocacy, outreach, and stakeholder engagement to empower individuals, uphold their rights, and support their participation in the community. The advocate will report to the Interim Manager Advocacy and Community Resilience, and fortnightly working hours are 60.8 over 4 per week.

ROLE ACCOUNTABILITIES

Individual Advocacy Support

  • Conduct comprehensive assessments of clients’ presenting issues, needs, and strengths.
  • Co-develop tailored support plans aligned with clients’ goals, capacity, and resources.
  • Apply a strengths-based approach to empower clients to become self-advocates.
  • Build and maintain strong relationships with stakeholders including health providers, community services, and families.
  • Manage a case load and provide short-term case management to resolve advocacy issues.
  • Facilitate self-advocacy training programs and contribute to capacity-building activities.
  • Provide secondary consultation to service providers working with culturally diverse clients.
  • Inform clients about their rights and support informed decision-making.
  • Deliver timely advocacy assistance in response to discrimination, abuse, or neglect.

Community Outreach

  • Engage in relevant service networks and contribute to systemic advocacy efforts.
  • Participate in campaigns and initiatives to influence policy and improve service accessibility.
  • Present to community groups and professionals to raise awareness of the advocacy program.
  • Promote the Advocacy Program within ethnic communities and partner organisations.

Administration

  • Maintain detailed case notes and complete administrative documentation in line with audit and contractual requirements.
  • Use ADEC’s client management system and other digital tools for service tracking and reporting.
  • Contribute to monthly reports, case studies, and internal quality reviews.
  • Comply with all relevant legislation, organisational policies, and risk management frameworks.
  • Assist with audit preparation and support continuous improvement initiatives.
  • Undertake project work and other duties as directed by the Advocacy Supervisor.

KEY SELECTION CRITERIA

  • Tertiary degree with a minimum of one year in the field’ experience. Other formal qualifications may be considered alongside demonstrated sector experience
  • Previous experience of working in advocacy roles and capacity in community services sector.
  • Experience of working with people with disability and carers, from ethnic communities.
  • Knowledge of service options for people with disability and/or their supports.
  • Demonstrated ability to understand and apply legislation, policies and procedures, including the ability to identify issues and problem solve.
  • High level interpersonal skills, with the ability to communicate, engage and negotiate confidently.
  • Excellent written communication and presentation skills.
  • Strong administrative and computer skills, including experience working with client and data management systems.
  • Excellent coordination and time management skills.

MANDATORY REQUIREMENTS

  • Tertiary qualification in Social Work, Community Development.
  • Understanding of systemic barriers faced by people with disability from ethnic backgrounds
  • Strong knowledge of the rights of people with disability and relevant legislation.
  • Fluency in a second language such as Farsi, Arabic, or Urdu (desirable)
  • Capacity to work independently and as part of a team in a dynamic environment.

Please refer to the attached position description for further details.

Application Close Date:  17th of July 2025

Send your application to: recruitment@adec.org.au

Join our dedicated team as a Disability Support Worker. In this casual role, you will provide compassionate care and support to clients from Greek, Italian, Maltese, Burmese, Arabic and Turkish speaking backgrounds in Melbourne’s Eastern, Northern, Southern & Western Suburbs.

Join our dedicated team as a Disability Support Worker. In this casual role, you will provide compassionate care and support to clients from Greek, Italian, Maltese, Burmese, Arabic and Turkish speaking backgrounds in Melbourne’s Eastern, Northern, Southern & Western Suburbs.

Key Responsibilities

Assist clients with personal care, including showering, dressing, and grooming.

  • Help clients with meal preparation, medication management, and light household duties.
  • Engage clients in social and recreational activities to promote independence and wellbeing.
  • Provide transportation assistance to appointments and community outings.
  • Maintain detailed client records and communicate effectively with the multidisciplinary team.
  • Advocate for clients’ needs and ensure their rights are upheld

Our Ideal Candidate

  • Relevant qualifications such as a Certificate III in Individual Support or equivalent and experience ideally in the home care environment.
  • Fluency in Greek, Italian, Maltese, Burmese, Arabic or Turkish languages only in addition to English.
  • Understanding of the unique cultural needs and preferences of the client communities
  • Excellent communication and interpersonal skills.
  • Compassionate, patient, and adaptable approach to supporting clients.
  • Current First Aid certification and a valid driver’s licence.

Please refer to the attached position description for further details.

Send your application to: recruitment@adec.org.au

Staff Testimonial

“ADEC is committed to fostering meaningful work, integrity, and continuous personal growth among its staff. As part of the Advocacy team, I have the privilege of working with clients from diverse cultural backgrounds, supporting them in accessing essential services and information. Our aim is to empower individuals to make informed decisions and uphold their rights.

 Working with some of the most vulnerable members of our communities is both an honour and an opportunity to create meaningful change in their lives. ADEC stands out as a unique organization dedicated to addressing the significant gap in culturally and linguistically diverse (CALD) support services. Through our efforts, we drive genuine social change for every individual and family we serve.”

 Faith Kerehona – Advocate

Staff Testimonial

“Coming on board with ADEC has been an exciting journey from the moment I started. I get to work with various teams that are driven, passionate, talented and committed to supporting all people within our communities. I always really appreciate working where the Executive Director knows the staff and you can have a conversation as everyone is treated equally no matter what your role is within ADEC.

There is always opportunity for growth and learning. The other teams step in and assist my team if we require additional support and that shows the level of commitment towards working towards the same common goals. I get to work in such an exciting part of the business within Capacity Building where I get to network and meet so many people the best part is when running a program and the feedback you get is that your goals have been achieved”.

Kerry Maher-Musarra – Capacity Building Team Leader

Staff Testimonial

“Working at ADEC has been an incredible experience for me.
From my first day, I felt welcomed into a supportive and passionate environment where the staff are committed to supporting the community.

I am proud to be part of the ADEC team and am excited about the direction we are heading.The Plan Management team offers a personlised service and we work together to provide support to our clients and carers”.

Megan Hussain – Plan Management Coordinator

Staff Testimonial

“Working with ADEC is a rewarding experience, as I have strengthened my professional skills in this inclusive and supportive working environment. Being a Social Support Groups facilitator, I assist Culturally and Linguitically Diverse (CALD) people and families affected by disability to feel socially connected through group-based activities. I love seeing the positive impacts on participants and the increase of attendance numbers”.

Trinh Phan – Vietnamese Social Support Groups Facilitator

We believe in making genuine connections

Join ADEC for a rewarding career where you can help people in need and make a real difference in their lives.

At ADEC, we believe our strength comes from our diversity. We focus on building strong relationships and providing excellent care with the help of leaders who support your growth and development. Enjoy a great work/life balance in a respectful environment that values your safety, well-being, and the important work you do.

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ADEC Values

ADEC is committed to the proposition that all people today have a right to quality services that meet their needs, that are inclusive and humane, and that respect the diversity of the community. Our cornerstone values are

Accountability

We take responsibility for our actions and the results of our actions

Diversity

We consider that every individual has inherent value and dignity, provides a unique perspective, and therefore provides a valuable contribution to the work and life of ADEC and the broader society

Empathy

We respect the feelings of others and consider them before acting

Connection

We believe that there is strength in being part of a community, and that working together we can achieve our purposes

ADEC has so much to offer you

Not-for-profit Salary Packaging
Flexible working arrangements
Strong safety and wellbeing focus
Learning and Development opportunities
Reward and Recognition Program

Expression of Interest Form

By providing ADEC with an expression of interest in employment, you consent to the collection of your personal information that is reasonably necessary for us to administer and evaluate your application for employment.

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