Italian Aged Care Melbourne | Italian-Speaking Provider for Aged Care & Disability Support

“A big thank you to Mary located at the South Morang. Mary, our case manager, is reliable, honest and caring. She always takes the time to answer any questions and follow up anything needed, nothing is a problem. We highly recommend ADEC because of her, we use them for NDIS and Aged Care.”

Home Care Package Client

“It was a great support. Finally, somebody is listening. You kept checking with me if everything is ok, kept following up, and you helped us get what we needed. You’re very supportive. You’ve done a great job, thank you so much for all you have done”.

Advocacy Client

“Just wanted to thank Megan for all she does. She is a great plan manager. You have been very professional and have amazing communication. Thanks for all you do for me. You’re always happy to assist me when you can.”

Plan Management client

“Feeling blessed to be part of this caring group and ADEC is such a wonderful organisation. They always ask what we need and take action to give us what is required in activities”

Social Support Group Client

“I am so happy with Lakhveer as my Aged Care Case Manager. She is so lovely, so concerned about my husband and I. She is very gentle with me on the phone and is always very helpful. I am so lucky to have her helping me with all the things I need and attending to my requests promptly. I have recommended ADEC to many of my friends and will continue to do so because they are so helpful and good at what they do”

Home Care Package Client

“I was excited as I have never had my artwork displayed in a public exhibition. I have been to see it a few times now, it is well set up”

Community Development Program Client

“It makes me want to do more artwork”

Community Development Program Client

“Amazing session it really helped me release emotions, thank you so much”

Community Development Program Client

“I think that the workshops are a great initiative for women to help them connect with other women and also to gain awareness about the different community support services available. It provides a safe platform where women feel comfortable to discuss any issues or concerns”

Community Development Program Client

“I am really thankful for the program for someone like me who is on low income and looking for free activities to attend where I can meet other people and learn about health and wellbeing”

Community Development Program Client

“Celeste was working as an advocate to help my family member to access several support services. She assisted us to apply for NDIS services for my child, helped us with social housing application priority list, registered my child with disability into special developmental school, helped my wife to access disability carers payment and allowance from Centrelink and obtained our Medicare cards. We are very happy for the supports Celeste provided for each member of our family. Celeste is not only the advocate of my son; she was like my senior case manager and she supported us like a family member. On behalf of my family. I would like to appreciate her for those incredible supports she provided for us. That has changed our life significantly.”

Advocacy Client

“I am very happy with the service of ADEC. The staff was incredibly friendly, attentive and kind. I appreciate the service and highly recommended ADEC to anyone looking for advocacy. The service was helpful for me.”

Advocacy Client

“I was talking to Shukrullah the supervisor who speaks farsi, I was really appreciative of Faiths work and she was helping me a lot. She was helping me further than her responsibilities and I was very grateful and admiring her job and the work she was doing for me. I have to thank her because she was a great help. ADEC helps people with no expectation, and I really admire that organization.”

Advocacy Client

“I just wanted to take the opportunity to say a big thank you to Deborah for all of her assistance and brilliant advocacy skills in helping to secure an NDIS plan that will finally meet my daughter needs.”

Advocacy Client

“ADEC staff knows her stuff and genuinely cares and is passionate about getting her clients the very best outcomes”.

Advocacy Client

“It was a great support. Finally, somebody is listening. You kept checking with me if everything is ok, kept following up, and you helped us get what we needed. You’re very supportive. You’ve done a great job, thank you so much for all you have done.”

Advocacy Client

“I just wanted to provide some feedback on my father’s Aged Care Case Manager, Roshani. We are all very happy with her professional approach to offering the best service and her dedication to following up as promised. Roshani has definitely exceeded our expectations by keeping up informed at all times with regards to items and services. She is also trying to help my mother apply for the care she desperately needs. Please pass on our many thanks to Roshani.”

Aged Care Client

“l would like to say that we are very happy with Roshani, ADEC’s Aged Care Case Manager. She has been a wonderful help to mum and we look forward to continuing with her”

Aged Care Client

“Asma has been my Aged Care Case Manager for the past year. She has always been a very responsible and caring person. She is quite responsive and interactive. She always tries her best to make me feel cared for and listen to and does her best to provide and attend to my medical and social needs. She is always in contact with me on regular basis and tries her best to accommodate my needs. Her character and care are her best acid as she always makes me feel that I am an important client not just a number. She always tries to stay abreast of my medical, psychological, and social state and cares for my well-being. I’m very happy and thanking God for sending her to me as my case manager.”

Aged Care Client

“I wanted to take a moment to express my heartfelt appreciation for the incredible work you have done as a Case Manager of my mum. Your dedication, support, and guidance have made a tremendous impact on my mum’s life, and we are truly grateful.”

Aged Care Client

“From the beginning, your kindness and compassion have been evident. You have shown a genuine interest in mum’s well-being, listening to her concerns, and providing valuable advice. Your expertise and attention to detail have been instrumental in handling my mum’s case with utmost care and professionalism.”

Aged Care Client

“I want to express my deepest gratitude for your unwavering support and the positive difference you have made in our life. Your kindness and dedication as a case worker are truly commendable, and I am fortunate to have had you by our side.”

Aged Care Client

“Thank you for your outstanding case work and for being a source of strength and guidance. Your efforts have made a lasting impact, and I am grateful beyond words.”

Aged Care Client

“Samantha is a breath of fresh air to us both. I knew from day one that she would be different from those we had in the past. Not only is she professional but also caring and very supportive. My wife and I wanted you to know how happy we are to be looked after by Sam”.

Aged Care Client

“I and my wife strongly appreciate the work of our case manager – Roshani. For her sincerity in her work and the good service she does in addition to her wisdom all we can say that Roshani is a good person. She is different and a good face of ADEC. May god bless you all and thank you.”

Aged Care Client

“A big thank you to Mary located at the South Morang. Mary our case manager is reliable, honest and caring. She always takes the time to answer any questions and follow up anything needed, nothing is a problem. We highly recommend ADEC because of her we use them for NDIS and Aged Care.”

Aged Care Client

“We are very fortunate and blessed to have an organisation such as ADEC. I unhesitatingly congratulate ADEC on their excellent work and vision.”

CHSP Client

“The system work is very efficiently. Taxis have been punctual, very clean, with the drivers being courteous, polite and with my disability most helpful!”.

CHSP Client

“Thanks Chuye for all your fantastic work with my daughter. I am definitely grateful for such a great outcome after 2 years of trying.”

NDIS Appeals Client

“I just wanted to take the opportunity to say a big thank you to Deborah for all of her assistance and brilliant advocacy skills in helping to secure an NDIS plan that will finally meets my daughter needs. She knows her stuff and genuinely cares and is passionate about getting her clients the very best outcomes.”

NDIS Appeals Client

“I wanted to say a very big thank to Thelma for all of your support during the intake process. You were so kind and helpful and really supported me through the process. A very big thank you! You are great at what you do”

NDIS Appeals Client

“I would like to express my sincere appreciation for Megan’s exceptional patience, understanding, and support.”

Plan Management Client

“Megan consistently goes above and beyond to assist with any challenges I encounter, and I am truly grateful to have her assistance.”

Plan Management Client

“I would like to let you know that Megan always assists me well. Very professional. She goes above & beyond to help me. She even helped me with my guide dog Zabrina & outstanding bills that needed to be dealt with on her day off yesterday. I really do appreciate all that she does for me. She’s a great plan manager”.

Plan Management Client

“Michael is a wonderful person to have on your Team. He is always professional and often goes above and beyond. He is a truly wonderful asset.”

Plan Management Client

“Just wanted to thank Megan for all she does. She is a great plan manager. You have been very professional. You have been very professional and amazing communication. Thanks for all you do for me. You’re always happy to assist me when you can”.

Plan Management Client

“I am writing to express my heartfelt gratitude for your invaluable assistance throughout our AAT appeal process. We received our NDIS plan on September 5, 2024, and we truly appreciate all your hard work and dedication. Your guidance was crucial in achieving this outcome, and we are very grateful for everything you’ve done for us. Thank you once again for your assistance.”

NDIS Appeals Client

“Dear Marnie, We want to thank you for your support and encouragement throughout our long journey. Everything you have done for us has been above and beyond and greatly appreciated. With our very best wishes”

NDIS Appeals Client

“Our Care Coordinator, Ljiljana is very friendly, very polite and helpful each time I speak with her. We are very happy with her.”

Care Coordination Client

“Since I work with ADEC, Ljiljana and Rikky has helped me so much and supported me at all times. I am thankful to them for understanding me specially cause I am not fluent with English and it is hard for me to speak and understand specifically if a person speaks fast. Thanks to Ljiljana who always make sure to clear things up to me so I can understand well, I really appreciate her speaking slowly to me and help me understand things and getting it right. I am really grateful for all help and support I have.”

Care Coordination Client

“I am very happy with ADEC and their Care Coordination service. I am also happy with Ljiljana-my case manager, she always is here for me, listens to me and what I need and support me at all times with all. I am so pleased with my support worker, Gabriel who has shown to be super helpful to me every time.”

Care Coordination Client

“I am pleased with ADEC services in general and with Youssef’s case manager Ljiljana. My case manager goes above and beyond and understands Youssef’s needs and always support him the best. I found ADEC very helpful and supportive, this was not the case back in my country and I am very happy how ADEC supports Youssef. I will recommend ADEC to my friends as a very good, caring and reliable provider.”

Care Coordination Client

“Alison and Rikky from the ADEC Care Coordination Team have been fabulous, always so communicative and compassionate in their approach with my mother in law. We must commend them for the service they provide. We must also acknowledge the excellent support workers who have come to help her. We have been so grateful for the support from ADEC and have only wonderful praises for your team.”

Care Coordination Client

“I joined ADEC’s social support group 26 years ago, that gave me the opportunity to express my problems in my own language and helped me to not feel lonely anymore. The Social Support Program also helps me to understand my rights, access information and services, to have a better life.”

Social Support Group Client

“On behalf of the Chinese carer group, I would like to express our sincere gratitude to ADEC’s group activities management team for providing us with the wonderful opportunity for a three-day excursion from April 26th to April 28th. Your generous funding to support our carer group is greatly appreciated. Your contribution not only brought us joy but also greatly benefited our physical and mental well-being. It will undoubtedly have a positive impact on our future caregiving work. Furthermore, your support not only affects the individuals we assist but also uplifts our entire Chinese community. I would like to commend Shiv ,the group activities coordinator and Mr. Cheng ,the group activities facilitator, especially Mr. Cheng, for his exceptional support throughout the excursions. Mr. Cheng demonstrated extraordinary patience and enthusiasm, assisting the entire carer group with his efforts and dedication.”

Social Support Group Client

“We are very fortunate and blessed to have an organisation such as ADEC. I unhesitatingly congratulate ADEC on their excellent work and vision”

CHSP Client

“I am incredibly grateful for the assistance you provide with transport. It has been a tremendous help, especially since I have a hip problem that makes using public transport difficult. Your service has made a significant difference and has been incredibly helpful and convenient for me. Thank you so much”

CHSP Client

“Thank you ADEC for the amazing transport service that you have provided for Peter the past year and the kindness that we have experienced through booking transport for Peter when required.”

CHSP Client

“Support worker arrived on time and very well presented, she was very professional and kind to my mum which was very pleasing.”

CHSP Client

“We had support worker start last Friday to do 2 hours cleaning each fortnight here in Greensborough. I wanted to say she was wonderful and did a thorough job and we would like to continue to have her clean the house.”

CHSP Client

“Support worker arrived on time and very well presented, she was very professional and kind to my mum which was very pleasing.”

CHSP Client

“Coming to the program is important to me, its fun, silly, creative with lots of learning, brings back childhood memories, discussion topics are helpful, staff always help.”