Disability Support Services

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ADEC is committed to providing support services to people living with disability so that they can live safely at home and participate in their community. ADEC ensures services and supports are appropriate to the individual needs, ensuring goals are achieved resulting in improved health, wellbeing and quality of life.

The team at ADEC work closely with clients to understand their personal needs, language requirements, cultural backgrounds and living environment. ADEC offers a free Meet and Greet where you have the opportunity to meet your Support Worker before shifts start. We establish a partnership approach which enables our clients to:

  • Achieve appropriate independence
  • Be involved in decision making
  • Achieve their goals
  • Practice positive behaviour

We match support staff who are culturally sensitive, flexible and experienced to provide:

Personal Care

ADEC engages support workers who respectfully provide a range of personal hygiene care and support.

Community Access 

ADEC supports our clients to access their community for recreational, educational and vocational purposes.

Domestic Support

ADEC provides a range of in-home domestic support including household chores and cleaning, grocery shopping and assisted exercise.

Interpreters can be arranged free of charge.

For further information about this service please contact ADEC on 03 9480 7000 and ask to speak with the Disability Services Case Manager, fill in the form below, or email info@adec.org.au.

*Eligibility: You have an NDIS plan.

Client Testimonials

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Disability Support Fee Schedule 2023 - 2024


Frequently Asked Questions

The NDIS offers funding for various types of disability support services, including:

  • Daily personal activities: Assistance with daily living activities to promote independence.
  • Help with household tasks: Aid in managing and maintaining one's home environment.
  • Transport to enable participation: Support for community engagement and participation in social, economic, and daily life activities.
  • Workplace help: Assistance to secure and maintain employment in the open or supported labour market.
  • Therapeutic supports: Inclusive of behaviour support and other therapeutic interventions.
  • Aids and equipment assessment: Evaluation, setup, and training related to aids and equipment.
  • Home modification design and construction: Adaptations to the home environment to enhance accessibility.
  • Mobility equipment and vehicle modifications: Support to improve mobility and vehicle accessibility.

ADEC's disability support services distinguish themselves in various ways:

Decades of Experience: ADEC has been a trusted provider of disability services since 1982. With over 40 years of experience, we have a deep understanding of the unique needs and challenges faced by individuals with disabilities.

Multilingual Team: Our dedicated staff members are proficient in more than 33 languages, ensuring that we can effectively communicate and provide support to a diverse range of individuals. This commitment to linguistic diversity enables us to cater to the specific cultural and language needs of our clients.

Personalised Engagement: We offer a free meet-and-greet service, fostering a warm and welcoming atmosphere for individuals seeking our support. This initial interaction allows us to get to know our clients and understand their specific requirements better. Moreover, our transportation costs are kept at a minimum, making it more accessible for those in need.

Collaboration with NDIS: ADEC works closely with the National Disability Insurance Scheme (NDIS). This collaboration ensures that our services align with NDIS standards, guaranteeing that clients receive the highest quality of care and support.

Our support workers not only speak your language but also provide assistance in various aspects of daily life, including:

  1. Community Access: Enabling individuals to participate in community activities and events, fostering social connections and a sense of belonging.
  2. Personal Care: Assisting with personal hygiene, grooming, and other essential self-care activities to maintain well-being and dignity.
  3. Independent Living Skills: Empowering clients with the skills and knowledge needed for independent living, promoting self-sufficiency and confidence.
  4. Personal Hygiene: Covering various aspects like dressing, cooking, and nutrition, ensuring clients can maintain their daily routines with ease.
  • Dressing: Supporting clients in selecting appropriate clothing and dressing independently.
  • Cooking and Nutrition: Assisting with meal preparation and nutritional choices for a healthy lifestyle.
  • Recreational Activities: Encouraging engagement in recreational pursuits that promote physical and mental well-being, fostering a balanced and fulfilling life.

The process for enrolling in NDIS disability support services involves the following steps:

Determine Eligibility: To get started, check if you’re eligible for NDIS. The checklist is a helpful tool to gauge whether you meet the criteria for NDIS support. You can access this page at NDIS Eligibility Page.

Application Options: If you believe you are eligible for NDIS support and wish to apply, you have two primary options:

  • Verbal Application: You can initiate the application process by calling the NDIS on the toll-free number 1800 800 110. During this call, you can provide essential information and express your intent to apply for NDIS services.
  • Access Request Form: Alternatively, you can opt to complete an Access Request Form. This form gathers comprehensive details about your needs and circumstances. Once filled out, you should submit it to the NDIS as part of your application.

Seek Assistance: If you require assistance or have questions during the application process, it is advisable to reach out to relevant sources for guidance. You can contact:

  • Local Area Coordinator: These coordinators specialise in helping individuals navigate the NDIS application process. They can provide information and support tailored to your specific region.
  • Early Childhood Partner: If your application involves services for early childhood, early childhood partners are available to offer specialised assistance.
  • NDIA Office: The National Disability Insurance Agency (NDIA) has offices that can assist with your application process and address any queries you may have.

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