Advocacy Support
Free support, every step of the way
When you’re facing a challenge, it’s important to know that you don’t have to navigate it alone.
ADEC’s Advocacy team can help you understand your rights, explore your options, and speak up about the issues affecting your life.
We are committed to ensuring your voice is heard and that you feel supported, respected, and empowered every step of the way.
ADEC Advocacy can help you with
- Accessing the NDIS and other Disability Services
- Support for lodging formal complaints
- Accessing Disability Aid
- Accessing Respite, Personal Care and Carer Payments
- Navigating matters through the Victorian Civil and Administrative Tribunal (VCAT)
- Applying for the Disability Support Pension (DSP)
- Accessing Referral Support
Who can access ADEC Advocacy?
You may be eligible for ADEC Advocacy if you:
- Live with a disability
- Are a carer, or a family member of a person living with a disability
- Live in Victoria (state wide)
Independent Advocacy – What this means for you
ADEC provides independent advocacy, which means:
- Advocates work only in your best interests
- Advocates are not service providers
- Advocates support your choices — not make decisions for you
- Your information is kept private and confidential
To maintain independence
If you are receiving advocacy services from ADEC, we are not able to provide you with other ADEC services.
Your benefit
You receive fair, unbiased support you can trust.
Your rights matter
You have the right to:
- Be treated with respect
- Make your own choices
- Ask questions and get clear answers
- Raise concerns without fear
We are here to protect your rights and support your voice.
Getting Advocacy Support
Getting support is simple. We will:
- Listen to your concerns
- Explain your options clearly
- Help you understand your rights
- Support you to make your own decisions
- Help you take the next steps
You stay in control — we are here to support you.
How we can help you
We make complex systems easier to understand and navigate by providing:
- Multilingual and culturally responsive support
- Free interpreter services when required
- Clear information about your rights, options, and available supports
- Support with applications, paperwork, and required documentation
- Individualised support tailored to your circumstances and goals
- Outreach support where additional assistance is needed
Why choose ADEC
