Home Care Service Provider


ADEC provides Home Care services to assist our clients to continue living safely, comfortably, and independently in their own home.

ADEC works in partnership with our clients understanding their personal needs, language requirements, cultural background, living, and family environment. Each client is assigned a case manager who is in regular contact – ensuring a personalised service with frequent and regular communication.

In addition to our personalised approach, ADEC emphasises a holistic view of well-being, addressing not only the physical aspects of care but also the emotional and social dimensions. Our team is dedicated to creating an environment that fosters not just health and safety, but also happiness and fulfilment. As reputable and trusted home care package providers, ADEC aligns with the standards set by the Australian government for aged care providers, offering extra support to empower individuals to live independently. Additionally, as a trusted home care package provider, our commitment extends to ensuring the well-being and autonomy of our clients, adhering to the highest standards in the industry. We believe that quality home care extends beyond routine tasks, encompassing the overall lifestyle and happiness of our clients. Whether it's providing assistance with daily activities, healthcare monitoring, or offering companionship, our goal is to enrich the lives of our clients and contribute to a positive and vibrant home environment. At ADEC, we are not just caregivers; we are companions on your journey to a fulfilling and an almost independent life at home.

Services organised for our clients with Home Care Packages include:


  • Help with dressing, showering and toileting
  • Meal preparation
  • Advice and assistance to make the home safer and easier to live in
  • Medication management
  • Wellness checks and support through injury or recovery
  • Continence management
  • Help to maintain movement and mobility
  • Nursing and Support Worker Services
  • Assistance in procuring aides and equipment as recommended by health care professionals


  • Transport (independent or assisted)
  • Help with outings (shopping, attending activities and appointments)

ADEC supports our clients to access their community for recreational, social and health purposes.


  • Help to move around the house safely
  • Meals
  • Cleaning
  • Laundry
  • Gardening
  • Minor Home Maintenance
  • In home Respite care and companionship (day visits or overnight stays)

Home Care Package Fee Schedule

You can download the Home Care Package Fee Schedule 2023-2024

List of Inclusions and Exclusions 

For a list of Inclusions and Exclusions of how the funds from your Home Care Package can be used, please click here.

Interpreters can be arranged free of charge.

For further information about this program, please contact ADEC on 03 9480 7000 and ask to speak with the Aged Care Team, fill in the form below or email info@adec.org.au.

How to Know if You're Eligible for Home Care Services

Determining eligibility for home care services is based on a comprehensive assessment of your care needs. To check your eligibility, visit the official aged care website here.

Eligibility criteria include being:

  • An older person requiring coordinated services to support independent living at home. An aged care assessment is the cornerstone of determining a person's eligibility. This thoroughly examines their unique needs, encompassing aspects of health, personal circumstances, and the level of support necessary for maintaining autonomy.
  • A younger individual with a disability, dementia, or other care needs not addressed by specialised services.

Your financial situation does not impact eligibility. However, an income assessment through Services Australia may be necessary to determine your potential contribution. For detailed information on Home Care Package costs and fees, please contact us.

Quality My Aged Care Home Services

ADEC takes pride in offering high-quality aged care home services, recognising the diverse needs of the elderly. Our dedicated team is trained to provide personalised care, promoting not just physical health but also mental and emotional well-being.


Home Care Packages play a crucial role in enhancing the quality of life for the elderly. These packages provide tailored support, from practical daily assistance to specialised care, allowing individuals to age gracefully in the comfort of their homes. 

  1. Personal Aged Care Services:
    • Bathing, Hygiene, and Grooming: Maintain personal hygiene and grooming standards with our assistance, tailored to your needs.
  2. Health and Therapeutic Support:
    • Nursing: Receive at-home care for the treatment and monitoring of medical conditions.
    • Therapies (Podiatry, Physiotherapy, etc.): Maintain movement and mobility with specialised therapeutic support.
  3. Nutritional Support:
    • Meals and Food Preparation: Ensure a balanced diet with our assistance, promoting overall well-being.
  4. Home Maintenance and Chores:
    • Cleaning, Laundry, and Household Chores: Keep your home clean and livable with our reliable support.
    • Home or Garden Maintenance: Ensure a safe and comfortable living environment.
  5. Adaptations for Independence:
    • Changes to Your Home: Make adjustments to increase or maintain your ability to move around safely and independently.
  6. Assistive Devices and Transport:
    • Aids to Stay Independent: Receive support with mobility, communication, reading, and personal care limitations.
    • Transport: Access transportation services for appointments and community activities.
  7. Social Connection:
    • Social Outings, Groups, and Visitors: Stay socially engaged with our services, fostering a sense of community and interaction.

These Aged Care services are designed to cater to your unique needs, providing comprehensive support to enhance your well-being and maintain an independent lifestyle at home.

Home Care Packages offer flexibility to include a variety of care and services tailored to your specific needs. Collaborating with your provider, it's essential to determine if a particular care or service aligns with the following criteria:

  • Direct Link to Care Needs and Goals:
    Ensure that the care or service is directly associated with your identified care needs and goals, fostering a personalised approach to your well-being.
  • Health and Wellbeing Improvement:
    Assess whether the care or service contributes to the improvement of your health and overall wellbeing, enhancing your quality of life.
  • Safety and Independence:
    Verify if the care or service is essential for you to continue living safely and independently in the comfort of your home, promoting a sense of security.
  • Budget Alignment
    Confirm that the proposed care or service can be effectively delivered within the constraints of your Home Care Package budget, ensuring financial feasibility.
  • Government Fund Appropriateness
    Evaluate if the care or service would be considered an acceptable use of government funds, aligning with regulatory guidelines.

It's crucial to note that while Home Care Packages are comprehensive, they should not replace care and services accessible through other health programs for which you might be eligible. Continuing to access these services, as required, through your GP and hospitals is essential to complement the holistic approach to your health and well-being.

Selecting the right service provider is crucial. The government subsidises your chosen provider to organise a tailored package of care services to suit your individual needs. Given the diversity in care requirements, there are four Home Care Package levels, each with varying funding amounts addressing basic to high care needs.

  • Package Levels:
    • Level 1: Basic care needs – $10,271.10 per year
    • Level 2: Low care needs – $18,063.85 per year
    • Level 3: Intermediate care needs – $39,310.50 per year
    • Level 4: High care needs – $59,593.55 per year

Your assigned package level depends on your unique needs. Collaborate with your chosen provider to assess your care requirements and strategically allocate your package funding. Your service provider will efficiently coordinate and manage your services on your behalf.

Aged care May 2023


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